The second-hand marketplace Members Voice Frustration Over Sizing Modifications
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches other platforms.
It has advised users to examine their items and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Modifications
Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Manual Updates
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.
